Privacy policy

This Privacy Policy explains how Sell My Game Console (“we,” “our,” “us”) collects, uses, and protects your personal information when you use our website or services.
We are committed to safeguarding your privacy and complying with applicable data protection laws.

1. Information We Collect
We may collect the following information from you:
Personal details: name, email address, phone number, billing/shipping address.
Payment information: bank details, PayPal address, or other payment method details.
Device details: console make, model, condition, and serial number.
Technical information: IP address, browser type, operating system, and usage data from our website.

2. How We Use Your Information
We use your personal data to:
Process your orders, valuations, and payments.
Communicate with you regarding offers, support, or updates.
Verify the legitimacy of devices sold to us.
Comply with legal obligations (e.g., preventing fraud or reporting stolen goods).
Improve our website, services, and customer experience.

3. Sharing Your Information
We do not sell or rent your personal information. We may share your information only with:
Payment processors (e.g., banks, PayPal) to complete transactions.
Shipping providers if we arrange device collection or returns.
Legal authorities if required to prevent fraud, theft, or unlawful activity.
Service providers who help us operate our website or business (bound by confidentiality agreements).

4. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.
After this period, your data will be securely deleted or anonymised.

5. Security
We implement reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, or loss.
However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have the right to:
Access a copy of the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your personal data, subject to legal requirements.
Object to certain types of processing.
Withdraw consent where we rely on it for processing.
To exercise these rights, contact us at: Sales@sellmygameconsole.com.

7. Cookies & Tracking
Our website may use cookies or similar technologies to improve functionality, analyse traffic, and enhance user experience.
You can manage or disable cookies through your browser settings, but some features may not function properly.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the effective date clearly stated.

10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us through the mediums described on the website.